To get your goods smoothly into a fulfillment warehouse in Mississauga, Ontario, you need to understand Health Canada’s labelling rules and the most cost-effective handling process below.

Irritation warning label rules for natural cosmetics

For natural powder products (such as rice bran or red bean) or pastes (such as clay masks or mineral mud), users can easily mistake them for food, or have a sensitive reaction depending on their skin. The product label must therefore show all of the following in both English and French:

1. Ingredient list (Ingredients/Ingrédients)

All ingredients must be listed using the international INCI names. For example, for pure rice bran powder, you can’t just write “Rice bran powder”. You must write “Oryza Sativa (Rice) Bran”.

2. Usage warnings (Warnings/Mises en garde)

Clay masks and natural powders must carry a skin irritation warning in both languages:

• English: “For external use only. Discontinue use if irritation occurs. Avoid contact with eyes.”
• French: “Pour usage externe uniquement. Cesser l’utilisation en cas d’irritation. Éviter tout contact avec les yeux.”

3. Storage instructions

Natural cosmetics without chemical preservatives go mouldy easily in Canada’s climate as the seasons change. The label must state: “Store in a cool, dry place, away from direct sunlight”.

How to ship cosmetics to Canada and into a fulfillment warehouse in Mississauga

To save time and money, shipping and storage follow these standard steps:

Step 1: Pack and ship from Vietnam

Powdered cosmetics should be packed in thick zip bags or sealed plastic jars so they don’t burst under cabin pressure. Paste clay masks must have a foil seal over the mouth of the jar.

Soleil Transportation ships cosmetics to Canada by air with import duties included, in an average of 7–14 business days. Two-way Vietnam–Canada air freight starts at just $16/kg, including basic carton packing.

Step 2: Clearance and transfer to the Mississauga warehouse

Once the goods land in Canada and clear customs (CBSA), the whole shipment goes straight to the Soleil Transportation warehouse at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6.

Step 3: Counting, secondary labelling and sorting

If your shipment didn’t get its skin irritation warnings or product barcodes (UPC/FNSKU) applied in Vietnam, our team at the Mississauga warehouse will apply compliant secondary labels to Canadian legal standards before storing the goods or forwarding them to Amazon FBA.

Step 4: Fulfillment and domestic delivery

When a buyer in Canada places an order, warehouse staff pick, pack and create the shipping label. Fulfillment in Canada (including receiving, storage, packing and delivery for e-commerce sellers) starts at just $5 CAD per order.

Shipping and warehouse costs at Soleil Transportation

Here are the actual price points you can use straight away to calculate your store’s margins:

• Air freight Vietnam → Canada: From $16/kg (7–14 day delivery; price includes import duties and a standard carton).
• Fulfillment at the Mississauga warehouse: From $5 CAD per order (storage, packing and order processing).
• Domestic shipping within Canada: From $35 per parcel for bulky orders or interprovincial shipments.
• Secondary or warning labels at the warehouse: Priced by the actual quantity in each shipment (contact us for a detailed quote for each type of jar or powder bag).

Common mistakes that get cosmetics refused at the warehouse

While helping Vietnamese shop owners, we’ve seen these 3 mistakes most often:

1. No French on the label: Canada is bilingual. Missing French on warning labels is the top reason goods are held during market inspections.
2. Leaking products: Wet clay masks without a foil seal over the jar overflow when cabin pressure changes, ruining every other box in the same carton.
3. Incorrect weight on the label: The net weight printed on the packaging must exactly match the measured weight.

To start bringing your natural cosmetics to Canadian customers safely and legally, prepare your product ingredient list and your current label designs. Contact Soleil Transportation on +1 888-998-5199 or email the details to info@soleiltransportation.com, and our Mississauga team will check your labels for compliance and work out the most cost-effective shipping.

However, scented candles are special goods: they melt easily and break easily, because the jars are usually glass or ceramic. This article explains how to calculate storage costs, how to pack and how to apply fragile labels correctly before sending goods to the Mississauga warehouse.

Cost breakdown for shipping scented candles to Canada and storing them

When selling candles through a fulfillment warehouse, your costs fall into two main stages: shipping from Vietnam to the warehouse in Canada, and the order processing fee at the warehouse.

1. Air freight from Vietnam to Canada

To keep candles from deforming during long ocean voyages, air freight is the best choice, taking just 7–14 days.

• Two-way door-to-door air shipping between Vietnam and Canada starts at $16/kg.
• This price includes import duties, so you can easily calculate your cost of goods without surprise charges at clearance.
• Packing note: Shipments to Canada include basic packing in a carton. Heavy or oversized goods that need a pallet carry a separate surcharge.

2. Fulfillment fees in Canada

Once the goods arrive at the warehouse at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6, every Etsy order is processed automatically.

• Fulfillment (storage, packing and delivery to retail customers) starts at $5 CAD per order.
• Domestic shipping within Canada to the customer starts at $35 per parcel.

How to apply fragile labels to candle jars

Scented candles in glass jars crack easily when knocked during domestic transit. Fragile labels not only make handlers more careful but also support an insurance claim if something goes wrong.

Step 1: Wrap in bubble wrap

Wrap each candle jar in at least 2 to 3 layers of bubble wrap. Tape the corners firmly so the bubble wrap doesn’t slip off in transit. Don’t let candle jars touch each other directly in the carton.

Step 2: Use cardboard dividers against impact

When packing several candle jars in one large box to ship to Canada, you must use cardboard dividers to split the box into individual cells. Each cell holds one wrapped jar. This completely stops the jars knocking against each other when the box is shaken.

Step 3: Apply “Fragile” labels

• Placement: A “Fragile – Handle With Care” label, or a prominent red broken-glass symbol, should be applied on at least two sides of the large carton, next to the main shipping label.
• Size: Use labels at least 9 cm x 15 cm so handlers can see them clearly from a distance.
• Don’t put the warning label over the tracking barcode, or it may cause scanning errors.

Important notes when shipping scented candles to Canada

Selling handmade scented candles comes with specific rules that Etsy shop owners need to watch out for:

• Temperature control: Avoid shipping candles in the hottest summer months without temperature protection, as the wax can soften, lose its shape and leak fragrance oil.
• Fragrance rules: Some concentrated natural essential oils may be checked by customs if they are classed as flammable. Have the safety data sheets (MSDS) for your candle ingredients ready to show if needed.
• Tracking: After shipping from Vietnam, you can easily track the shipment online with your order or booking number. The system sends automatic updates by email, SMS or Zalo so you can follow its journey.
• Buy extra insurance: Because insurance isn’t usually included in the standard rate, for high-value shipments of handmade candles you should ask to buy extra cargo insurance so you are properly compensated if anything breaks.

For detailed advice on the right box sizes and an accurate quote for your candle shipment, call +1 888-998-5199 or email info@soleiltransportation.com.

This article explains how to bring goods to a buffer warehouse in Mississauga, Ontario, relabel them correctly and send them back to Walmart quickly.

Why does Walmart Canada refuse goods with the wrong barcodes?

Walmart runs a very strict, highly automated warehouse system. When a truck delivers, warehouse staff or automatic scanners scan the UPC/EAN on every box and every product. If any of these errors occur, the shipment is returned immediately:

• The barcode is faded, scratched or blurry because of poor printing.
• One product’s UPC has been put on another product.
• The barcode doesn’t match the information registered in Walmart Seller Center.
• The barcode is too small or placed on a fold in the carton, so it can’t be scanned.

When goods are refused, Walmart asks the carrier to take them away immediately. Without a domestic warehouse address in Canada to receive them, you risk losing the whole shipment or paying very expensive storage penalties.

How to bring Walmart Canada returns to the Mississauga buffer warehouse

The best way to solve this is to move the goods to a nearby buffer warehouse for manual processing. Soleil Transportation’s warehouse is strategically located at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6, which is very convenient for receiving returns from Walmart’s distribution centres.

Step 1: Ask for the goods to be returned to the buffer warehouse

As soon as you receive a rejection notice from Walmart or the carrier, update the return address in the system to Soleil Transportation’s warehouse in Mississauga. We’ll take the details and prepare space to receive your shipment.

Step 2: Inspect and sort at the buffer warehouse

When the goods arrive in Mississauga, our team will:

• Check the outside of the cartons to make sure they weren’t dented in transit.
• Spot-check or fully check the products to identify the exact labelling error (wrong code, faded label or wrong position).
• Report the actual quantity received against the original waybill.

Step 3: Print and apply correct labels to Walmart’s standards

Export the correct label PDF (with the right UPC/EAN) from your Walmart Seller account and email it to us.

• The warehouse reprints the labels on a professional printer for high sharpness.
• Staff remove the old labels or cover them with new ones in exactly the right position to Walmart’s standards.
• New cartons are used if the old ones are torn (basic carton packing is included in the service; other special requests carry a surcharge).

Step 4: Create a new shipment and deliver it back to Walmart

Once relabelling is done, just create a new shipment in Walmart Seller Center and send us the new shipping labels. The Mississauga buffer warehouse handles fulfillment, applies the outer shipping labels and books a domestic carrier to deliver the goods back to Walmart’s warehouse.

Costs and turnaround at Soleil Transportation

Fixing labelling problems needs to happen quickly so your Walmart Canada sales aren’t interrupted. Here is how our service supports you:

• Turnaround: Receiving, relabelling and preparing the goods for dispatch usually takes just 1 to 3 business days after we receive your new labels.
• Fulfillment costs: Storage, packing, labelling and delivery for e-commerce sellers in Canada start at just $5 CAD per order.
• Domestic shipping: If you need to send the goods from Mississauga to Walmart warehouses in Canada or the US, domestic shipping starts at $35 per parcel. For Canada to US shipments we only charge for shipping, and the recipient pays any US import duties.
• Flexible payment: Pay service fees easily by Interac e-Transfer, bank transfer, credit card or cash.

Tips to avoid repeating barcode mistakes

To avoid paying to handle Walmart Canada returns again on future shipments, shop owners should take care in Vietnam:

• Check your label files carefully: Before printing in bulk to label in Vietnam, scan a test label with a phone app to make sure it shows the UPC/EAN registered on Walmart.
• Use good-quality printing materials: Avoid cheap thermal paper that fades or smudges with moisture or friction during the 7–14 day air journey from Vietnam to Canada.
• Apply labels on flat surfaces: Don’t put labels over the sealing tape, close to the corners or on a fold of the box.

If you have a labelling problem with a Walmart Canada shipment or need a reliable buffer warehouse in Ontario to process goods quickly, contact Soleil Transportation on +1 888-998-5199 or at info@soleiltransportation.com. We’ll advise you on receiving the returns and relabelling them as quickly as possible to protect your store.

To protect your store and limit losses, smart sellers remove returns from FBA to an outside warehouse in Canada for reassessment. Here is the practical process at Soleil Transportation’s Mississauga warehouse that you can use right away.

Why remove Amazon returns to an outside warehouse?

When a customer returns a product as defective, Amazon classes it as “Unfulfillable”. In Seller Central, you only have two options: let Amazon dispose of it, or create a removal order to an address in Canada.

If you choose disposal, you lose the product completely. If you remove it to an outside warehouse such as Soleil Transportation in Mississauga, you get the chance to:

• Check whether the product is really defective.
• Take real photos as evidence for a claim with Amazon if the customer swapped the item or returned an empty box.
• Repack and relabel the item to sell again if it is intact and works properly.

How visual inspection and photography work at the Mississauga warehouse

When you create a removal order from Amazon to the Soleil Transportation warehouse (2446 Cawthra Road, B1U8, Mississauga, Ontario, L5A 3K6), we carry out the following strict checks.

Step 1: Receive the parcel and match its details

As soon as a returned parcel from Amazon arrives at the Mississauga warehouse, staff will:

• Record the tracking number from Amazon.
• Match it against the booking or order number you entered in Soleil Transportation’s online system.
• Weigh and measure the box received.

Step 2: Inspect the outer packaging

Before opening the box, staff check and record its outer condition:

• Whether the Amazon carton or product box is dented, torn or wet, or shows signs of having been opened before.
• Photograph all sides of the box, especially Amazon’s shipping label, as evidence for matching the LPN (License Plate Number), Amazon’s identifier for returned items.

Step 3: Open the box and inspect the product in detail

Staff carefully open the box under a surveillance camera and check it against these criteria:

• Completeness: Is the main product still in the box? Are any accessories, manuals or charging cables missing?
• Physical condition: Does the product show signs of use, scratches, cracks or dirt?
• Visual check for technical faults: For electronics or small household appliances, the warehouse checks whether buttons stick and whether charging ports are broken or loose.

Step 4: Take photos and video as evidence

This is the most important step for sellers working with Amazon on a reimbursement if the buyer has committed fraud. The warehouse provides a standard set of photos including:

• A close-up of Amazon’s LPN sticker on the product.
• Photos of everything inside the box after opening.
• Close-ups of the product’s edges and corners, focusing on any suspected faults or scratches.
• On request, a short 15–30 second 360-degree video of the product.

Step 5: Sort the items and report back to the seller

After inspection, each product is placed in one of these groups:

• Like new: Still sealed, not faulty, just a slightly torn outer box. These can be relabelled and sent back to FBA.
• Slightly damaged or missing accessories: Can be sold off or consolidated and sent back to Vietnam.
• Badly damaged or swapped items: Photos are sent to the seller to file a claim with Amazon, and the items are then disposed of on request.

Next steps once you have the inspection results

Depending on the results from the Mississauga warehouse, you can choose the most cost-effective option:

1. Repack and send back to FBA (fulfillment): With fulfillment in Canada from just $5 CAD per order, Soleil Transportation applies new barcode/FNSKU labels, packs the items in compliant cartons and sends them back to Amazon FBA so you can keep selling.
2. Send them back to Vietnam: If high-value products need to go home for repair or parts, you can use our two-way Vietnam–Canada air service, which takes 10–21 days in this direction, from $16/kg.
3. Store them until you have enough: You can store returned items temporarily at Soleil Transportation’s Mississauga warehouse until you have enough to process them all at once, avoiding lots of small charges.

To start removing Amazon returns to the Mississauga warehouse or for detailed advice on our fulfillment service, review your returns list in Seller Central, then contact Soleil Transportation on +1 888-998-5199 or email the list of products to remove to info@soleiltransportation.com. Our team in Mississauga is ready to photograph and inspect your goods within 1–2 business days of receiving them.

Mandatory choking hazard warning labels

In Canada, products for children or small items children could easily swallow (especially hair accessories for under-3s or those with small parts such as beads, buttons or small metal clips) must carry a choking hazard warning.

Warning label content

The warning must be in both of Canada’s official languages, English and French. Standard wording commonly used:

• English: “WARNING: CHOKING HAZARD – Small parts. Not for children under 3 years.”
• French: “ATTENTION: DANGER D’ÉTOUFFEMENT – Petites pièces. Ne convient pas aux enfants de moins de 3 ans.”

Size and placement

• The label must be printed clearly and sharply on the product’s outer packaging (usually an OPP bag or a small paper box for hair clips).
• If the product is in a plastic bag with an opening of 5 inches (about 12.7 cm) or more when laid flat, the bag itself must also carry a printed or added suffocation warning.
• The warning label must not cover the product barcode (FNSKU or UPC).

Step-by-step Amazon Canada labelling

To get a shipment of handmade hair clips from Vietnam accepted smoothly into Amazon Canada’s warehouse, follow this prep process:

Step 1: Print and apply an FNSKU to each product

Each hair clip or set of clips needs its own FNSKU barcode on the outer packaging. This is how Amazon identifies that the product belongs to your store.

Step 2: Apply the choking hazard warning

Apply the choking hazard warning next to or above the FNSKU on the packaging. Make sure the label is flat, without creased corners, and won’t peel off in transit.

Step 3: Pack them in a large shipping box

Pack the fully labelled products in a carton. Print and apply the Amazon FBA Box ID label to the outside of the box. Don’t place it over the tape sealing the box.

Cost breakdown for labelling prep and storage

Doing the work yourself in Vietnam may save on labour, but the risk of labelling mistakes that get your goods fined or returned by Amazon is high. Using an intermediate fulfillment service in Canada to check and relabel goods is a safer solution.

Here is an estimated cost breakdown when using Soleil Transportation’s fulfillment service in Canada:

• Receiving fee: Based on the actual number of pallets or cartons.
• FNSKU / choking hazard labelling: From just $5 CAD per order for the all-in-one fulfillment service (storage, packing, labelling and delivery for e-commerce sellers).
• Temporary storage fee: Based on the actual space used each month.
• Domestic shipping from the transit warehouse to Amazon Canada warehouses: From $35 per parcel depending on the actual size and weight.

All-in-one shipping and handling to Canada

To keep costs down and avoid delays, shop owners should combine two-way shipping with professional warehouse handling.

Dedicated air freight

From Vietnam, you can send cartons of hair accessories packed in bulk to Canada by air. Average transit time is 7–14 days. Air freight on the Vietnam–Canada route starts at just $16/kg (import duties included, so you don’t have to worry about complicated clearance at Canadian customs).

Use the transit warehouse in Mississauga, Ontario

Instead of sending goods straight from Vietnam into Amazon’s warehouse (and risking penalties for incorrect labels), the goods go to the Soleil Transportation warehouse at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6. Here, our team will:

• Check the physical condition of the goods after the flight.
• Apply choking hazard warnings and FNSKU labels exactly as Amazon requires.
• Palletise the goods or repack them in compliant cartons.
• Arrange fast delivery to Amazon warehouses in Canada.

To start planning your next shipment of handmade hair accessories, check your product packaging sizes carefully and prepare your label print files. For more advice on clearing handmade products or an accurate quote for labelling at our Canadian warehouse, call +1 888-998-5199 or email your product details to info@soleiltransportation.com for the fastest support.

Step 1: Verify the customer’s complaint on Shopify

When you receive an email or message complaining about the wrong colour or size, stay calm and reply quickly, within 24 hours. Ask the customer for a few clear photos of the product and the label on its packaging.

Often the customer misread the size chart, or the lighting in the photos caused a misunderstanding. Real photos help you work out whether the error happened at the warehouse during packing or the customer chose the wrong option when ordering. Once you confirm the error was on the operations side, move on to creating a return label.

Step 2: Create a last-mile return label to the Mississauga warehouse

Instead of asking the customer to take the item to the post office and pay for it themselves (which easily leads to a one-star review), proactively provide a prepaid Canadian domestic return label. The customer just sticks it on the box and drops it off at their local post office.

The return address is Soleil Transportation’s warehouse in Ontario:

• Address: 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6.

With domestic shipping within Canada and to the US from $35 per parcel, you can easily request a last-mile label from the system to send to the customer. The customer prints it, sticks it over the old label and sends it. The goods go straight to the Mississauga warehouse for processing.

Step 3: Visual inspection and comparison photos at the warehouse

When the return arrives at the Mississauga warehouse, Soleil Transportation staff receive it and process it according to your instructions. This step is very important for Shopify shop owners to find out exactly where the error came from:

• Open and check the condition: Staff check whether the product still has its tags or has been used, and whether it is damaged.
• Take comparison photos: The warehouse photographs the product label, the actual colour and, if needed, measurements taken with a ruler. These photos are sent to you by email or through the online tracking system.
• Assess whether it can be resold: If the product is brand new and as described, but the customer changed their mind or there was a minor packing error, it is put back into stock for the next order.

Step 4: Pack and send the correct product to the customer

Once you know the cause and the return is safe in the warehouse, you can confidently handle the next step for the customer:

• If you send a replacement: The warehouse picks the right colour and size from your stock held in our fulfillment service in Canada (storage and packing from just $5 CAD per order) and ships it immediately. Domestic transit is fast, which helps keep the customer happy.
• If you issue a refund: Refund the customer on Shopify once the Mississauga warehouse confirms it has received the item intact. The returned item stays in stock to sell to another customer, so you protect your cost of goods.

Tips to reduce Shopify returns in Canada

To minimise the number of Shopify returns you have to handle in Canada, optimise your sales process from the start:

• Detailed product descriptions: Provide a clear size chart in both inches (common in Canada) and centimetres. Product photos should show colours accurately under different lighting.
• Use professional packing services: When shipping goods from Vietnam to Canada by air (7–14 days, from $16/kg), make sure every item has the correct SKU label before it goes into storage.
• Regular stock checks: Reconcile actual stock with your Shopify numbers to avoid the wrong size or colour being picked during packing.

To set up an automated returns process and keep storage costs down in Mississauga, prepare a list of the products you want to consign and contact Soleil Transportation on +1 888-998-5199 or at info@soleiltransportation.com for fast help creating return labels.

This article shows you how to label correctly yourself, or how to use a goods handling service to save time when shipping to Canada.

Why do you need suffocation warning labels in Canada?

Under the requirements of Health Canada and the major e-commerce platforms, any plastic bag with an opening of 7 inches (about 17.8 cm) or more when laid flat must carry a warning about the suffocation risk to young children.

If you ship to Canada without complying:

• TikTok Shop or Amazon Canada warehouses will refuse the goods.
• Goods may be stored indefinitely or returned to the sender at great expense.
• Your seller account may be fined or temporarily suspended for breaching safety policies.

Suffocation warning label standards under Canadian rules

You can’t just handwrite a few words on the bag. You must follow strict rules on language, font size and content.

1. Required languages

Canada has two official languages, so the warning must be printed in both English and French.

Standard wording commonly used:

• English: “WARNING: To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this bag in cribs, beds, carriages, or playpens. This bag is not a toy.”
• French: “AVERTISSEMENT: Pour éviter le danger de suffocation, gardez ce sac de plastique hors de la portée des bébés et des enfants. Ne pas utiliser ce sac dans les berceaux, lits, poussettes ou parcs à bébé. Ce sac n’est pas un jouet.”

2. Font size by bag size

The size of the warning text depends on the overall size of the plastic bag used to pack the product:

• Bags with a perimeter under 30 inches: minimum 10 pt font.
• Bags with a perimeter of 30 to 40 inches: minimum 14 pt font.
• Bags with a perimeter of 40 to 60 inches: minimum 18 pt font.
• Bags with a perimeter over 60 inches: minimum 24 pt font.

The warning must be printed or applied where it is most visible on the flat side of the bag, not covered by other shipping labels.

How labelling and packing work at Soleil Transportation

If you sell from Vietnam and don’t have staff in Canada to handle this, printing and labelling in Vietnam can sometimes go wrong and miss the standard. The best solution is to use the fulfillment service at our local warehouse in Ontario.

Step 1: Ship goods from Vietnam to the warehouse in Canada

Goods from Vietnam are consolidated and flown to Canada. Average transit time is 7–14 days. Two-way door-to-door air shipping to Canada starts at $16/kg (import duties included). For small gift parcels or light goods, you can choose ePacket from just $8.50 CAD per parcel.

Step 2: Receiving and stock check

After clearance, the goods go straight to our warehouse at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6. Warehouse staff count the quantities against your list.

Step 3: Print and apply suffocation warning labels

Based on the size of your clothing bags, we design and print bilingual warning stickers that meet the standard. Staff carefully apply a label to each product, making sure it is smooth and straight.

Step 4: Pack the cartons and apply domestic shipping labels

Once labelled, the products are packed in standard cartons (basic packing free). We apply the TikTok Shop or domestic carrier shipping labels ready for dispatch.

Step 5: Delivery to the TikTok Shop warehouse

The goods are shipped within Canada directly to the platform’s warehouses at a very low cost, from just $35 per parcel.

Labelling and fulfillment costs in Canada

We offer an all-in-one solution to support small and medium-sized shops starting to sell into North America. Fulfillment in Canada (including receiving, storage, warning labels, packing and delivery for e-commerce orders) starts at just $5 CAD per order.

Tracking is also very easy. You can follow your parcel online with your order or booking number, and our system sends detailed status updates by email, SMS or Zalo so you can keep track from Vietnam.

If you are preparing a fashion shipment for Canada and aren’t sure which label your bag size needs, contact us on +1 888-998-5199 or email the details to info@soleiltransportation.com. Our team in Mississauga is always ready to measure, advise on the correct label and keep your shipping costs as low as possible.

This article walks you step by step through handling last-mile returns in Canada using a warehouse address in Mississauga to keep losses to a minimum.

Step 1: Agree with the customer and create a return label

When a customer requests a return on Etsy, respond quickly to avoid a bad review. Confirm the reason for the return and suggest sending it to a domestic address in Canada.

Instead of letting the customer pay a lot to post it themselves, create a last-mile return label and send the PDF to the customer through Etsy messages. To do this:

• Use a Canadian domestic shipping platform or contact Soleil Transportation’s domestic shipping service.
• The “Ship to” address is the warehouse in Canada: 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6.
• The “Ship from” address is the customer returning the item.
• Domestic shipping in Canada usually starts from $35 per parcel, depending on size and weight.

The customer just downloads the label, prints it, sticks it over the old box (or on a new box) and takes it to their nearest post office.

Step 2: Track the return

Once the customer ships it, ask for the tracking number or track it using the label you created. This tells you exactly when the parcel will arrive at the Mississauga warehouse.

Domestic shipping within Canada usually takes a few business days. Our online tracking system lets you follow the order status continuously with your order or booking number, with updates by email, SMS or Zalo, so you can plan the next step.

Step 3: Check stock and assess the product’s condition in Mississauga

When the return arrives at the warehouse at 2446 Cawthra Road, B1U8, Mississauga, staff receive it and inspect it as you request. This step decides what happens to the item:

• Photos: Check whether the outer box is dented or torn, and whether the product inside is intact or has been unsealed, scratched or used.
• Sorting: If the product is brand new, you can resell it. If it is slightly damaged, consider selling it off cheaply or writing it off if repairs would cost too much.

Step 4: Repack and store it until the next order

Products that are fit to sell again are processed so they’re ready for the next sale:

• Repackaging: Dirty boxes or boxes covered in old tape are replaced with new, clean cartons. Fulfillment in Canada for storage, packing and delivery for e-commerce sellers starts at just $5 CAD per order.
• Storage: The neatly repacked product is stored at the Mississauga warehouse. Stock levels are updated so you know exactly how many items you have in Canada.

Step 5: Fulfill the next order

When a new customer in Canada or the US orders the same product on Etsy, you don’t need to ship a new one from Vietnam. Just create an order in the system, and the Mississauga warehouse takes the stored item, applies a new label and ships it.

• Delivery from the warehouse to customers in Canada takes just a few business days, which greatly increases customer satisfaction.
• Domestic shipping from the warehouse to the new buyer starts at just $35 per parcel.

To prepare a plan for future returns or get help creating last-mile return labels quickly, call +1 888-998-5199 or email the details to info@soleiltransportation.com for specific technical guidance.

Why can’t you fix SKU errors directly in Amazon’s warehouse?

Once goods are in Amazon’s FBA system, warehouse staff won’t peel off and replace labels or re-sort faulty boxes for you. The only option is to create a removal order so Amazon sends the stock to an address in Canada.

Choosing a provider with a warehouse and professional fulfillment service in Canada to receive these returns is extremely important. The warehouse must understand Amazon’s labelling standards, have professional barcode printers and work quickly to keep storage costs down.

4 steps to handle returns and relabel stock in Mississauga

To rescue a mislabelled shipment, sellers can follow this standard process through our transit warehouse in Mississauga.

Step 1: Create a removal order in Amazon Seller Central

Log in to Seller Central, select the mislabelled SKUs and create a removal order. In the return address, enter our receiving warehouse:

• Warehouse address: 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6.
• Phone: +1 888-998-5199.
• Email: info@soleiltransportation.com.

Once the order is created, Amazon packs the stock and ships it within Canada to our Mississauga warehouse.

Step 2: Receive and count the goods at the warehouse

Returns from Amazon usually don’t arrive all at once. They come in several parcels because the stock was stored in different provinces. When the boxes reach our Mississauga warehouse, we:

• Photograph the outside of each returned box.
• Open the boxes and count the actual quantity of each item.
• Check against the seller’s list of faulty products to identify exactly which items need relabelling.

Step 3: Print new SKU labels and apply them to FBA standards

The seller sends the PDF file with the new SKU barcodes (Amazon’s standard FNSKU) through the system. The order processing team at the Mississauga warehouse then:

• Uses a professional label printer so the print is sharp and doesn’t smudge when Amazon scans it.
• Applies the new label directly over the old, incorrect one, making sure no part of the old barcode shows underneath so the scanner can’t misread it.
• Repacks the products in strong standard cartons.

Step 4: Create a new FBA shipment and send it back to Amazon

Once relabelling is complete, we provide the exact dimensions and weights of the packed boxes. The seller uses this information to:

• Create a new FBA shipment in Seller Central.
• Download the box labels and send them to us.
• We apply the box labels and hand the shipment to Amazon’s partnered carriers for pickup, or deliver it straight to the Amazon warehouse on request.

Costs and turnaround at the Mississauga warehouse

We offer an all-in-one fulfillment solution in Canada at very competitive prices for small and medium-sized e-commerce sellers:

• Fulfillment in Canada (including receiving returns, temporary storage, repacking and relabelling): from just $5 CAD per order.
• Domestic shipping within Canada and to the US for large parcels once processed: from just $35 per parcel.
• Relabelling and repacking usually take just 2 to 3 business days after all returns arrive at the Mississauga warehouse, so sellers can get their products back on the virtual shelf quickly.

To start fixing your mislabelled stock or get a detailed quote for each product, have the quantity of stock to remove ready and contact us on +1 888-998-5199 or at info@soleiltransportation.com for the fastest support.

4 steps to inspect and handle damaged goods at a warehouse in Canada

When a box shows signs of denting or damp from transport or long storage, the Mississauga warehouse team immediately takes these technical steps:

Step 1: Sort the goods and assess the damage

Not every wet box has to be thrown away. Warehouse staff open the outer carton to check the actual products inside.

• Group 1 (safe): Products inside are individually bagged and unaffected by rain or moisture.
• Group 2 (needs drying): Products are slightly damp on the surface but not physically deformed.
• Group 3 (written off): Products have green mould, rust (for metal items) or are completely deformed by water.

Step 2: Dry the products

Group 2 products are taken to the technical area for drying. Depending on the material (fabric, leather or plastic), this is done with a low-temperature dryer or industrial fans. The goal is to remove all moisture without melting plastic, shrinking fabric or losing the product’s original shape.

Step 3: Replace the cartons and repack

Damp cartons must never be reused, because they lose their strength and collapse easily when stacked on pallets.

• All products that pass after drying are packed in 100% new cartons.
• New box sizes are chosen to fit the goods so nothing moves around.
• Basic carton packing is usually included in the service, saving the owner extra costs.

Step 4: Reprint and reapply barcode (FNSKU) labels

A very common problem after goods get wet is that the old barcode labels smudge, tear or peel off. If the barcode can’t be scanned, the warehouse systems of Canadian marketplaces class your shipment as “Unidentified” and charge storage penalties.

• Staff at the Mississauga warehouse reprint new barcode labels from the PDF file you provide.
• New labels are applied flat and smooth, without wrinkles, where they are easiest to scan on the carton or product packaging.

Professional fulfillment in Mississauga

Instead of struggling to sort things out remotely, shop owners usually entrust damaged goods to providers with a physical warehouse in Canada. With Soleil Transportation’s fulfillment service in Canada from just $5 CAD per order, we inspect, repack and relabel your goods to the standards of the major marketplaces.

Our warehouse is at 2446 Cawthra Road, B1U8, Mississauga, Ontario, Canada L5A 3K6. This prime location near major distribution centres keeps transit times as short as possible once damaged goods have been dealt with.

Tips to minimise moisture damage when shipping to Canada

To avoid having to deal with damaged goods in Canada in the first place, take precautions when packing in Vietnam:

• Use desiccant: Put 2 to 3 desiccant packs inside each small product bag.
• Use stretch wrap: For heavy parcels sent by air, or palletised sea shipments, wrapping the cartons tightly in stretch film is a very effective barrier against rain and humidity.
• Declare the type of goods correctly: Especially for temperature- and moisture-sensitive goods, so the warehouse can store them on high shelves away from the floor.

If you have a shipment with moisture damage or torn labels that needs urgent handling in Mississauga or Toronto, have photos of its condition and the barcode files to reprint ready, then contact us on +1 888-998-5199 or email the details to info@soleiltransportation.com for the fastest solution.